Support Center

Articles:

Trouble Shooting
I get error code E4 when I try to activate ResearchIR 4. What could be the problem?
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Trouble Shooting
The FLIR Remote app doesn't seem to work with my ThermaCAM B2. Why is this?
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Configuration
Does FLIR offer or recommend software to run the gimbals, and what protocol does it use?
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Technical Guidance
Why would someone buy a Cx-Series or an Ex-Series camera when a FLIR One Pro does pretty much the same job?
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Downloads:
Firmware Download
- FLIR Ex Firmware v3.16.0
- Download
Accessories:
Cases and Pouches
- Hard Transport Case (T198528)
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- Pouch for FLIR E-Series (T911689ACC)
- Learn More
- Pouch with Shoulder Strap (T198529)
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Batteries and Power
- Battery Charger (T198531)
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- Battery Li-ion 3.6 V, 2.6 Ah, 9.4 Wh (T199362ACC)
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- Car Charger (T198532)
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- Power Supply (T198534)
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Cables Adapters
- USB cable, USB-A to USB Micro-B (T198533)
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Straps and Holsters
- Tool Belt (T911093)
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Software
- FLIR Ignite™
- Learn More
- FLIR Thermal Studio Suite
- Learn More
- FLIR Tools App
- Learn More
Services
- Extended Warranty for TG275, TG297, E4, E5xt, AX8, K2, and Quasar-Series
- Learn More