Select the option to add cameras manually, then set up the camera as follows:
Channel: Select the channel on which you want the camera to be displayed
Protocol: Select "General"
To add a FLIR A310: rtsp://ip-address/mpeg4
To add a FLIR AX8: rtsp://ip-address/avc or rtsp://ip-address/mpeg4
Username: Type "admin"
Password: Leave this blank
Decode Buffer: Select "Default"
Check the option "UDP" and click "OK"
The camera image should now be displayed.
IMPORTANT: FLIR A310 cameras can only be added with firmware version 5B.39.11. If your camera firmware is not up to date, contact FLIR Support for assistance.