Email to/from support bounces back or gets lost
Last Revision Date: 7/28/2015
Communication disruption with firstname.lastname@example.org may be caused by specific network configurations or protocols, such as spam filter settings.
Troubleshooting communication with support:
- We aim to respond within 24 hours. If you do not get a response from us within 1 business day, please email us again in case our email was missed or filtered out.
- Check your spam folder in case our messages went there.
- If you are getting bounces while emailing email@example.com directly, please try emailing firstname.lastname@example.org instead.
- If you are getting bounces while emailing email@example.com directly, please try emailing firstname.lastname@example.org instead.