Return or Repair FLIR Marine Products

In-Warranty Repairs

Is your product still under warranty? View your options and find out more about repairing your product under warranty.

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Out-of-Warranty Repairs

Raymarine can help repair your product even if the warranty has expired. View your options and find out more about repairing your product out of warranty.

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Product Returns

Return your FLIR Maritime Product

Important Note before Returning: FLIR Maritime cameras are subject to U.S. Government Export regulations. Cameras require an Export Licence or certification before a repaired camera can be returned.

Please contact us at before returning your camera so we can ensure correct documentation is in place.

Cameras with a frame rate greater than 9Hz require an export licence.

New U.S. Government export license requirements require FLIR to ask the intended end-use and end-user for cameras with a frame rate less than 9Hz. Cameras with a frame rate less than 9Hz require end-user statements. Please contact us before returning your camera, advising the end use for the camera.

It is important to inform us immediately if a camera is being used, or will be used, for military end-use, by military end-users, or incorporated into a military commodity. Additional information will be required and FLIR will assist in obtaining the appropriate authorizations from the U.S. Government.

If you need to contact us reference a product return please contact us at:

If you have any other technical question reference your FLIR Maritime equipment contact us at: