Getting Started with the FLIR Oryx 10GigE Camera

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Preparing for use

Before you use your camera, we recommend that you are aware of the following resources available from our downloads page:

  • Getting Started Manual for the camera—provides information on installing components and software needed to run the camera.
  • Technical Reference for the camera—provides information on the camera’s specifications, features and operations, as well as imaging and acquisition controls.
  • Firmware updates—ensure you are using the most up-to-date firmware for the camera to take advantage of improvements and fixes.
  • Tech InsightsSubscribe to our monthly email updates containing information on new knowledge base articles, new firmware and software releases, and Product Change Notices (PCN).

System Configuration

Note: Testing is ongoing. This document will be updated as new results are found.

FLIR successfully tested two Oryx 10 GigE cameras simultaneously on the following system:

Motherboard Asus z97-PRO
Chipset Intel i7-4790
Memory 8 GB RAM (dual channel memory)
Hard Drive Samsung 840 EVO 250 GB SSD
Network Adapter* FLIR ACC-01-1101
NBASE-T Ethernet PCI Express 2.0 x4, 1 port, Tehuti TN4010
Cable FLIR ACC-01-2101
4.5 meter, RJ45 to RJ45, Cat5e
Operating System Windows 7 x64
SDK Spinnaker
Driver Point Grey Lightweight Filter Driver
Camera ORX-10G-123S6C and ORX-10G-123S6M
Firmware 1610.1.264.0

*Network adapters were installed in PCIe16_x1 and PCIe16_x2 slots. Do not use a PCIe slot that shares resources.

Oryx Configuration

To get your Oryx camera running, complete the following steps:

Step 1—Install interface card

Step 2—Install Spinnaker SDK

Step 3—Verify and update firmware (if necessary)

Step 4—Verify and update camera driver (if necessary)

Step 5—Optimize stream parameters

Step 1—Install interface card

Check your computer's motherboard specifications to determine which slot to place the network interface card (NIC). Usually, the slot for video cards works well but you may need to check the motherboard's bios to get the optimal slot to run with and update the bios settings to run at faster rates.

Note: Avoid any slots that share resources.

You may also need to update to the latest driver depending on the NIC you are using.

Network cards that we have tested include:

  • FLIR ACC-01-1101—NBASE-T Ethernet PCI Express 2.0 x4, 1 port, Tehuti TN4010
  • Intel x550-T1

If Windows does not recognize the card, you may have to install the manufacturer's driver on the device. For the FLIR ACC-01-1101, the driver can be downloaded from

In most cases, the default settings for the card do not need to be changed. However you should verify the following settings:

  • Jumbo Packets—Set to maximum supported (9014 bytes)
  • Receive Buffers—Set to maximum supported (4096)
  • Receive Slide Scaling—Set to enabled
  • Offloading Options—Set to UDP Checksum Offload and set value to RX and TX enabled
  • Internet Protocol—Set to TCP/IPv4

To verify the interface card settings:

1. In Windows, open the Control Panel to Network settings.

2. Right click the network adapter and select Properties.


Step 2—Install Spinnaker SDK

Spinnaker SDK is the API used for device control and image acquisition. The Spinnaker SDK can be downloaded from our Downloads page. To work with 10 GigE cameras, use Spinnaker version or above.

1. Download the SDK from our Downloads page.

2. Launch the install wizard and follow the installation instructions.

3. For Installation Profile, choose one of the following options and click Next:

  • Camera Evaluation—to install SpinView and related documents only. This includes the camera drivers.
  • Application Development—to install the full SDK, SpinView, and related documents.

4. For Installation Components, items are selected based on your profile. If not already selected, select GigE Driver to work with 10 GigE cameras.

5. Click Next and complete the installation.

Step 3—Verify and update camera firmware

The latest firmware can be found from our Downloads page. Use firmware version 1610.1.213.0 or above.

SpinView can be used to verify and update camera firmware.

1. Download firmware file from our Downloads page.

2. Launch SpinView:
Start-->All Programs-->Point Grey-->Spinnaker SDK-->SpinView

3. Right-click on the camera and select Update Device Firmware.

4. Click Browse and navigate to downloaded firmware file. 

5. Select the file and click Open.

6. Click Start.

Warning! Do not disconnect the camera until the firmware update is complete.

Step 4—Verify and update driver

For the 10 GigE camera, ensure that PGRLWF driver version or above is installed.

The PGRLWF driver should already be installed automatically using the Spinnaker SDK installer when the Camera Evaluation option is selected. Or in the case of Application Development option, the driver is installed if you select the GigE Driver checkbox.

Alternatively, you can manually install the driver. The PRGLWF files are located in:
C:\Program Files\Point Grey Research\Spinnaker\driver64

To verify your driver:

1. Launch SpinView:

Start-->All Programs-->Point Grey-->Spinnaker SDK-->SpinView

2. Select the camera.

3. In the Feature tree search box, enter "driver". The Device Driver Version feature is highlighted.

4. If you need to update the driver, right-click on the camera and select Filter Driver Configuration.

5. In the Filter Driver Configuration window, ensure the driver is installed and enabled. Click Refresh if making changes.

Note: If the filter driver is not installed, a caution icon appears next to the device. Right-click on the driver and select GigE Filter driver is not installed-->Install filter driver to resolve.

Step 5—Optimize stream parameters

The SpinView application can be used to configure the stream buffer, packet size, and device link throughput values for the camera.

To adjust the stream buffer:

1. With the camera plugged in, open SpinView.

2. In the Feature panel, expand Stream Parameters, then expand Buffer Handling Control.

3. By default, the Stream Default Buffer Count is set to 10. Change the buffer count to a larger value suitable to your system. We recommend testing with a value of 50 and adjust as necessary.

Note: Increasing the Stream Default Buffer Count increases the memory usage. If your memory usage gets too high, reduce the Stream Default Buffer Count until you can stream without errors using the lowest amount of memory.

To adjust the packet size:

1. With the camera plugged in, open SpinView.

2. In the Feature pane search box enter "packet".

3. For the SCPS Packet Size node, enter a value less than the Jumbo packets supported by the network adapter (i.e., less than 9014).

To adjust the device link throughput:

1. With the camera plugged in, open SpinView.

2. In the Feature pane search box enter "device link".

3. For the Device Link Throughput Limit node, adjust the value.

Decreasing the Device Link Throughput Limit increases the packet delay and decreases the frame rate. This reduces the possibility of dropped frames. This value can be adjusted to find the maximum frame rate with no dropped frames.

Troubleshooting tools

Camera Status LED

No Light No power
or LED is in inactive state
or LED is in error status state with no error
Blinking Green (1 blink) Persistent IP Address
Blinking Green (2 blinks) DHCP IP Address
Blinking Green (3 blinks) Link-Local Address (LLA)
Solid Green Acquisition Started
Rapid Flashing Green Firmware update in progress
Flashing Green and Red General Error

Network Status LEDs

No Light No network connection
Left and Right Bright Green 10 GigE connection
Left Dim and Right Bright Green 1 GigE connection
Left and/or Right Blinking Green Data transfer in progress

Stream Diagnostics

Spinnaker provides diagnostic parameters to monitor the stream statistics.

Display NameTL Stream Node NameDefinition
Packets Recieved GevTotalPacketCount The number of packets received on this stream
Packets Missed GevFailedPacketCount The number of packets missed on this stream
Retransmitted Packets GevResendPacketCount The number of packets received after retransmit request on this stream
Failed Buffer Count StreamFailedBufferCount The number of images with missing leader or trailer information
Buffer Underrun Count BufferUnderrunCount The number of dropped images caused by driver running out of buffers
Retransmitted Packets Requested GevResendPacketcount The number of packets received after retransmit request on this stream

CPU versus GPU rendering

If using an onboard graphics card, you may achieve better performance with the CPU rendering method in SpinView rather than GPU rendering. This can be changed from the View menu in SpinView.

Image Status

It is possible to get image incomplete errors when packet loss is observed. In Spinnaker, during image acquisition, you can check if the image is complete and see the status of the image.

For example:

ImagePtr pResultImage = pCam->GetNextImage();
if (pResultImage->IsIncomplete())
cout << "Image incomplete with image status " << pResultImage->GetImageStatus() << endl << endl;

Image StatusDescription
IMAGE_NO_ERROR Image is returned without errors
IMAGE_DATA_OVERFLOW Received more data than the size of the image
IMAGE_MISSING_PACKETS Image has missing packets
IMAGE-PACKETID_INCONSISTENT Image has an inconsistent packet ID
IMAGE_MISSING_LEADER Image leader is missing
IMAGE_MISSING_TRAILER Image trailer is missing
IMAGE_DATA_INCOMPLETE Image data is incomplete
IMAGE_INFO_INCONSISTENT Image info is corrupted
IMAGE_CHUNK_DATA_INVALID Image chunk data is invalid
IMAGE_UNKNOWN_ERROR Image has an unknown error

Skipped frames

Depending on the image size and the camera's frame rate, frames may be skipped due to the driver running out of buffers because Spinnaker is not requeuing the images fast enough. A workaround is to increase the number of image buffers that Spinnaker uses (the default is 10). For example, you can set the StreamDefaultBufferCount to 100 by setting the following line before beginning acquisition:


Troubleshooting checklist

The following suggestions may help you troubleshoot issues with your 10 GigE camera:

  1. Update the driver to the latest version.
  2. Update the firmware to the latest version.
  3. Update the Spinnaker® SDK to the latest version.
  4. Perform a soft reboot and, if necessary, a hard reboot of the PC.
  5. Disable and then enable the driver.
  6. Power cycle the camera.
  7. Use a separate network adapter instead of an integrated one, if available.
  8. Use a certified cable.
  9. Use a different host controller or PC.

Note: Updated software and firmware is available from our Downloads page. Please read the release notes that accompany the updates.

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